{"id":16486,"date":"2026-08-17T03:42:34","date_gmt":"2026-08-17T08:42:34","guid":{"rendered":"https:\/\/www.stage.commusoft.com\/en-us\/?post_type=testimonial&#038;p=16486"},"modified":"2026-08-18T03:26:38","modified_gmt":"2026-08-18T08:26:38","slug":"case-study-digital-forms-software-c-anderson-and-sons","status":"publish","type":"testimonial","link":"https:\/\/www.stage.commusoft.com\/en-gb\/testimonials\/case-study-digital-forms-software-c-anderson-and-sons\/","title":{"rendered":"A Case Study from C. Anderson &amp; Sons"},"content":{"rendered":"<header id=\"hero-block_cb7bb0d1eabe3a20cf222acf46669392\" class=\"relative bg-secondary overflow-hidden\">\n\t<div class=\"relative z-10 wrapper flex flex-col gap-10 md:flex-row justify-between md:items-center py-14 md:py-24 text-white\">\n\t\t<div class=\"md:w-[50.40%]\">\n\t\t\t\t\t\t\t<h1 class=\"text-3xl font-bold sm:text-4xl lg:text-[52px] mb-3 md:mb-6\">\u201cCommusoft only keeps getting better and better.&#8221;<\/h1>\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"text-lg md:text-xl prose prose-commusoft prose-invert\"><div class=\"text-component margin-bottom-sm\">\n<div class=\"margin-top-xs opacity-90%\">\n<p>Check out how C. Anderson &#038; Sons are utilising Commusoft&#8217;s powerful digital forms software to maintain consistency, save time, and ensure a first-class service on every job.<\/p>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t<div class=\"md:w-[43.88%]\">\n\t\t\t\t\t\t\t\t<div style=\"padding:56.25% 0 0 0;position:relative;\"><iframe src=\"https:\/\/player.vimeo.com\/video\/1218854321?h=e293c769cf&#038;badge=0&#038;autopause=0&#038;player_id=0&#038;app_id=58479\" frameborder=\"0\" allow=\"autoplay; fullscreen; picture-in-picture; clipboard-write; encrypted-media\" style=\"position:absolute;top:0;left:0;width:100%;height:100%;\"><\/iframe><\/div>\n\t\t\t\t\t\t\t<\/div>\n\t<\/div>\n\n\t\n\t\t<svg aria-hidden=\"true\" width=\"788\" height=\"525\" class=\"absolute bottom-0 right-0 z-0\" viewbox=\"0 0 788 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.2\" x=\"1167.11\" y=\"-601\" width=\"484.393\" height=\"1835.17\" transform=\"rotate(39.4919 1167.11 -601)\" fill=\"url(#paint0_linear_1106_13102)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13102\" x1=\"1196.18\" y1=\"153.479\" x2=\"1320.54\" y2=\"617.732\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\t<svg aria-hidden=\"true\" width=\"477\" height=\"525\" class=\"absolute top-0 left-0 z-0\" viewbox=\"0 0 477 525\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n\t<rect opacity=\"0.6\" x=\"103.113\" y=\"-601\" width=\"484.393\" height=\"1104.01\" transform=\"rotate(39.4919 103.113 -601)\" fill=\"url(#paint0_linear_1106_13101)\" fill-opacity=\"0.2\"\/>\n\t<defs>\n\t<lineargradient id=\"paint0_linear_1106_13101\" x1=\"132.184\" y1=\"-147.119\" x2=\"179.197\" y2=\"144.631\" gradientunits=\"userSpaceOnUse\">\n\t<stop stop-color=\"white\" stop-opacity=\"0\"\/>\n\t<stop offset=\"1\" stop-color=\"white\"\/>\n\t<\/lineargradient>\n\t<\/defs>\n\t<\/svg>\n\n\n<\/header>\n\n<section id=\"company-stats-block_736dacfba4e80e83e0450ecaf5cb46d2\" class=\"\">\n  <div class=\"wrapper py-8 md:py-12\">\n          <h2 class=\"text-primary font-semibold text-xl md:text-2xl mb-6 md:mb-8\">\n        About the Company      <\/h2>\n    \n          <div class=\"grid gap-4 md:gap-5 lg:gap-6 grid-cols-1 sm:grid-cols-2 lg:grid-cols-4\">\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Headquarters<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">London, UK<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Founded<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">1966<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Employees<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">30+<\/div>\n                      <\/div>\n                  <div class=\"rounded-sm bg-background-alt px-4 py-4 md:px-5 md:py-5\">\n                          <div class=\"text-foreground\/60 text-xs md:text-sm flex items-center gap-2\">\n                <span class=\"inline-block h-4 w-1 rounded bg-primary\" aria-hidden=\"true\"><\/span>\n                <span class=\"sr-only\">Stat label:<\/span>\n                <span>Industry<\/span>\n              <\/div>\n                                      <div class=\"mt-2 text-base md:text-lg text-foreground\">Plumbing &amp; heating<\/div>\n                      <\/div>\n              <\/div>\n      <\/div>\n<\/section>\n\n\n\n\n\n<section id=\"customer-story-block_8d52fe4ec4cfddfe9801d8614a3d3f23\" class=\"py-8 md:py-16\" >\n\t<div class=\"wrapper\">\n\t\t<div class=\"flex flex-col md:justify-between md:flex-row gap-8 md:gap-12 lg:gap-28 items-center\">\n\t\t\t<div class=\"md:w-[58.8%]\">\n\t\t\t\t\t\t\t\t\t<p class=\"text-primary font-semibold mb-4 text-xl md:text-2xl flex items-center gap-2 md:gap-4\">\n\t\t\t\t\t\t<svg aria-hidden=\"true\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" fill=\"none\" viewbox=\"0 0 26 20\" class=\"size-5 md:size-6 rotate-180\"><path fill=\"currentColor\" d=\"M.333.635h11.334v10.2L5.69 19.3H2.06l3.554-8H.333zm14 0h11.334v10.2L19.69 19.3h-3.63l3.554-8h-5.281z\"\/><\/svg>\n\t\t\t\t\t\tWill Anderson, Partner\t\t\t\t\t<\/p>\n\t\t\t\t\n\t\t\t\t\t\t\t\t\t<blockquote class=\"text-2xl md:text-[28px] font-semibold text-foreground\">\n\t\t\t\t\t\t<p>It has really minimised the manpower needed to manage those processes which, traditionally in our historical system, required a lot more attention and input to facilitate.<\/p>\n\t\t\t\t\t<\/blockquote>\n\t\t\t\t\n\t\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Media column: appears below text on mobile -->\n\t\t\t<div class=\"order-2 md:w-[33.8%]\">\n\t\t\t\t<div class=\"relative rounded-sm overflow-hidden\"><img decoding=\"async\" width=\"600\" height=\"388\" src=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/will-anderson-c-anderson-and-sons-testimonial.jpg\" class=\"w-full h-auto rounded-sm shadow-sm object-cover\" alt=\"Will Anderson from C. Anderson &amp; Sons interview\" srcset=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/will-anderson-c-anderson-and-sons-testimonial.jpg 600w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/will-anderson-c-anderson-and-sons-testimonial-300x194.jpg 300w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/will-anderson-c-anderson-and-sons-testimonial-18x12.jpg 18w\" sizes=\"(max-width: 600px) 100vw, 600px\" \/><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n\n<section id=\"small-banner-block_3f084378bfca5baaf8fc4e0a01bcab3c\" class=\"not-prose overflow-hidden text-center md:text-left bg-secondary\">\n\t<div class=\"wrapper p-3 md:p-5\">\n\t\t<div class=\"flex flex-col md:flex-row md:items-center md:justify-between gap-6 md:gap-12 lg:gap-20\">\n\t\t\t<!-- Content -->\n\t\t\t<div class=\"flex-1\">\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<h2 class=\"text-lg font-bold text-white leading-tight\">\n\t\t\t\t\t\tFind out how Commusoft can help your business\t\t\t\t\t<\/h2>\n\t\t\t\t\n\t\t\t\t\t\t\t<p class=\"text-white\/75 mt-2 lg:max-w-[65%]\">\n\t\t\t\t\tContact our Sales team, today!\t\t\t\t<\/p>\n\t\t\t\t\t\t<\/div>\n\n\t\t\t<!-- Call to Action -->\n\t\t\t\t\t\t\t<div class=\"flex-shrink-0\">\n\t\t\t\t\t<a \n\t\t\t\t\t\tclass=\"btn btn--primary\" \n\t\t\t\t\t\thref=\"#schedule-call\"\n\t\t\t\t\t>\n\t\t\t\t\t\tBook a Call\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t<\/div>\n<\/section>\n\n\n\n<section class=\"\">\n  <div class=\"wrapper py-8 md:py-16 sm:flex sm:justify-between gap-16\">\n        <aside class=\"w-full sm:w-[21.50%] mb-8 sm:mb-0\" role=\"complementary\" aria-label=\"Table of contents sidebar\" data-content-selector=\"#tsb-main-content\" data-override-map=\"[]\" data-hidden-set=\"{&quot;the-impact-of-commusoft%e2%80%99s-custom-forms-software&quot;:true}\">\n      <div class=\"md:sticky md:top-24\">\n        <a href=\"#tsb-main-content\" class=\"sr-only focus:not-sr-only focus:absolute focus:top-4 focus:left-4 focus:z-50 focus:bg-primary focus:text-white focus:px-4 focus:py-2 focus:rounded\">Skip to content<\/a>\n                <nav class=\"toc-nav\" aria-labelledby=\"toc-heading-block_447f58aaa782214dde34b3398c034c93\" role=\"navigation\">\n          <h2 id=\"toc-heading-block_447f58aaa782214dde34b3398c034c93\" class=\"text-lg lg:text-xl font-bold mb-4 md:mb-6\">In this section<\/h2>\n          <ul class=\"toc-list space-y-0 border-l text-sm font-medium border-foreground\/10 pl-3\" role=\"list\"><\/ul>\n        <\/nav>\n                  <hr class=\"border-foreground\/10 my-8\">\n            <article class=\"overflow-hidden text-center bg-background-alt rounded-sm p-4 md:p-6 margin-top-sm\">\n        <div class=\"mt-4 space-y-4\">\n      <h3 class=\"text-md md:text-lg font-bold\">Explore Commusoft<\/h3>\n      <p class=\"font-medium\">Contact our team today<\/p>\n      <p><a href=\"#schedule-call\" class=\"btn btn--primary w-full justify-center\">Book a call<\/a><\/p>\n    <\/div>\n  <\/article>\n              <\/div>\n    <\/aside>\n\n    <div id=\"tsb-main-content\" class=\"prose prose-commusoft sm:w-[74.19%]\" role=\"main\">\n              <h2 class=\"text-2xl font-bold md:text-[32px] leading-tight\">Case Study: Our Digital Forms Software in Action<\/h2>\n            <div class=\"acf-innerblocks-container\">\n\n<p>C. Anderson &amp; Sons is a <a href=\"https:\/\/www.commusoft.com\/en-gb\/industries\/plumbing-software\/\">plumbing &amp; heating business<\/a> run by brothers Crawford and Will Anderson. While they mainly provide services to residential customers, they\u2019re looking to grow their commercial operations in the near future.<\/p>\n\n\n\n<p>Their work is often complex in nature, demanding stringent safety checks and detailed record-keeping. The team carries out approximately 7,000 jobs a year, so C. Anderson &amp; Sons need robust solutions that can streamline compliance and protect their business\u2019 reputation.&nbsp;<\/p>\n\n\n\n<p>Here\u2019s the story of how they use Commusoft\u2019s digital forms software to maintain high service standards and deliver consistency across their business.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Problem: Maintaining Consistency with a Clunky System<\/strong><\/h2>\n\n\n\n<p>The team were using Joblogic before moving to Commusoft, with the system requiring a lot of manual input to function properly. This wasted a lot of valuable time day-to-day, and didn\u2019t create a positive user experience.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">How jobs were being inputted was clunky. The job history wasn\u2019t really easy to retrieve. And there were other aspects we were struggling with.<\/p>\n<cite> Crawford Anderson<\/cite><\/blockquote>\n\n\n\n<p>Due to the platform\u2019s limitations, it meant consistency became a huge challenge for the business. Without standardised processes in place, ensuring engineers regularly filled in the necessary information correctly was difficult.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">There were just too many fields that could be used or skipped, and it just meant that we were logging jobs with little or incorrect information.<\/p>\n<cite> Crawford Anderson<\/cite><\/blockquote>\n\n\n\n<p>Inefficient processes had a negative impact on customer sentiment, too. A lack of real-time information meant engineers often had to justify costs by explaining what they were doing with their time, how long they were spending on site, or if a change had been made.<\/p>\n\n\n\n<p>Eventually, this way of working became unmanageable for the team.&nbsp;While the prospect of switching systems was initially daunting, ultimately the team knew they needed to replace messy processes with seamless digital workflows that would make life easier for their entire team.&nbsp;<\/p>\n\n\n\n<p>That\u2019s why they chose Commusoft all-in-one <a href=\"https:\/\/www.commusoft.com\/en-us\/job-management-software\/\">job management software<\/a>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Solution: Delivering Quality Work with Custom Digital Forms<\/strong><\/h2>\n\n\n\n<p>Adopting Commusoft has been a game-changer for C. Anderson &amp; Sons, helping them to enhance their service delivery. <\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Commusoft was a key component in making sure a standard of work was met. That&#8217;s been brilliant.<\/p>\n<cite> Will Anderson<\/cite><\/blockquote>\n\n\n\n<p>Our powerful <a href=\"https:\/\/www.commusoft.com\/en-gb\/features\/digital-forms-software\/\">digital forms software<\/a> allows clients to create exactly what they need to capture the right information on every visit, whether that\u2019s pre-work safety assessments, PPM checklists, or site surveys. Will explained how this can work in practical terms:<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Our engineers are instructed to take a picture with a dust sheet down because of the amount of jobs we used to do without putting dust sheets down. It was hit and miss. But now you can\u2019t login or pass that first page until you take that picture with the dust sheet down.<\/p>\n<\/blockquote>\n\n\n\n<p>Having the ability to create custom checks has meant they can provide evidence to customers who might ask questions or make an unjust complaint. It\u2019s increased their team\u2019s confidence in the field, too, ensuring they always know what\u2019s expected of them.<\/p>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"786\" src=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form-1024x786.png\" alt=\"Examples of custom forms on Commusoft mobile app\" class=\"wp-image-683\" style=\"aspect-ratio:1.3028309013558108;width:569px;height:auto\" srcset=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form-1024x786.png 1024w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form-300x230.png 300w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form-768x589.png 768w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form-16x12.png 16w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/10\/Feature4_Custom_Forms_mobile_form.png 1200w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p>Structured digital workflows also guides engineers seamlessly through their tasks from start to finish, improving quality and safety for the whole team.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">We\u2019ve got prompts for the management, we\u2019ve got prompts for the engineers, so we\u2019re all being reminded of what we need to be doing on each job.<\/p>\n<cite> Crawford Anderson<\/cite><\/blockquote>\n\n\n\n<p>Instead of struggling to complete work with a clunky system like in the past, important on-site tasks are now always completed and documented. With gold-standard processes built directly into their workflows, maintaining consistency is no longer a problem for C. Anderson &amp; Sons.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">All that just makes it painless and reduces the number of queries and battles you have because all the information is there. It\u2019s transparent, it\u2019s concise, it\u2019s clear cut, it\u2019s all passed onto the customer.<\/p>\n<cite> Will Anderson<\/cite><\/blockquote>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Impact of Commusoft\u2019s Custom Forms Software<\/strong><\/h2>\n\n\n\n<p>Following completion of work, Commusoft automatically sends customers a professional, branded job report. Keeping verifiable digital records has been crucial in resolving small disputes before they escalate and become a negative online review.&nbsp;<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">It gives our customers peace of mind because they can actually see the real-time, digital record for the timings, and the changes, as well as the proof of work and the engineers report.<\/p>\n<cite> Will Anderson<\/cite><\/blockquote>\n\n\n\n<p>Not only has this proven useful for protecting their reputation, but also for controlling costs. From engineers logging information more efficiently on their <a href=\"https:\/\/www.commusoft.com\/en-gb\/field-service-mobile-app\/\">field service mobile app<\/a>, to the operations team no longer spending hours locating critical data, Commusoft has significantly streamlined their daily operations.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">It has really minimised the manpower needed to manage those processes which, traditionally in our historical system, required a lot more attention and input to facilitate.<\/p>\n<cite> Will Anderson<\/cite><\/blockquote>\n\n\n\n<figure class=\"wp-block-image aligncenter size-large is-resized\"><img decoding=\"async\" width=\"1024\" height=\"576\" src=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK-1024x576.png\" alt=\"mobile job report and example certificate\" class=\"wp-image-3912\" style=\"aspect-ratio:1.7777988769226596;width:720px;height:auto\" srcset=\"https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK-1024x576.png 1024w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK-300x169.png 300w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK-768x432.png 768w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK-18x10.png 18w, https:\/\/www.stage.commusoft.com\/wp-content\/uploads\/2025\/11\/1280x720-mobile-job-report-UK.png 1280w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">Looking to the future with Commusoft<\/h2>\n\n\n\n<p>As C. Anderson &amp; Sons look to scale up their business, Commusoft is on hand to support them with powerful, but easy-to-use workflows that make compliance simple.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">We\u2019ve got some challenging targets and we know we are on the right path. Commusoft\u2019s definitely a key part of us achieving those milestones and goals, and growing the business.<\/p>\n<cite> Crawford Anderson<\/cite><\/blockquote>\n\n\n\n<p>Commusoft\u2019s focus on continuous innovation has particularly impressed their team, with our <a href=\"https:\/\/www.commusoft.com\/en-gb\/industries\/field-service-management-software\/\">field service management software<\/a> evolving right alongside them. Knowing that the tools they\u2019re using help safeguard their business, Crawford &amp; Will have full confidence in us as their long-term partner!<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"has-medium-font-size\">Commusoft only keeps getting better and better. The updates, the tweaks that come into it. 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