The All-in-One Operating System for Generator Service Growth
Commusoft is integrated generator installation software for contractors who manage critical power systems. From complex installations to recurring planned maintenance contracts, our platform gives you the control to ensure reliability and scale your business with confidence.
Purpose-Built for Generator Professionals
Deliver on Critical SLAs
For clients with critical power needs, meeting your SLAs is non-negotiable. Our Service Contract Management feature includes SLA clocks and prioritisation tools to ensure your most important contract work is always handled on time.
Gain Strategic Insight with AI & Reporting
Move beyond simple tracking to true business intelligence. Use our AI model, AI:den, to help draft professional job reports, and leverage our Analytics+ suite to build custom dashboards that track asset performance, contract profitability, and team efficiency.
A Unified Platform for Total Control
Commusoft unifies your entire business, from managing complex installations to scheduling and tracking preventative maintenance, so you only need one system for your entire customer lifecycle
Deliver on Critical SLAs
For clients with critical power needs, meeting your SLAs is non-negotiable. Our Service Contract Management feature includes SLA clocks and prioritisation tools to ensure your most important contract work is always handled on time.
Gain Strategic Insight with AI & Reporting
Move beyond simple tracking to true business intelligence. Use our AI model, AI:den, to help draft professional job reports, and leverage our Analytics+ suite to build custom dashboards that track asset performance, contract profitability, and team efficiency.
A Unified Platform for Total Control
Commusoft unifies your entire business, from managing complex installations to scheduling and tracking preventative maintenance, so you only need one system for your entire customer lifecycle
For clients with critical power needs, meeting your SLAs is non-negotiable. Our Service Contract Management feature includes SLA clocks and prioritisation tools to ensure your most important contract work is always handled on time.
Move beyond simple tracking to true business intelligence. Use our AI model, AI:den, to help draft professional job reports, and leverage our Analytics+ suite to build custom dashboards that track asset performance, contract profitability, and team efficiency.
Commusoft unifies your entire business, from managing complex installations to scheduling and tracking preventative maintenance, so you only need one system for your entire customer lifecycle
Streamlined, Efficient Generator Operations
Simplify Complex Installation Projects
Generator installations are multi-stage projects. Our core Jobs product provides powerful installation management tools to help you track progress from initial site survey to final commissioning.
Automate Generator Maintenance
Never miss a service visit. Our Service Contract Management feature allows you to automate recurring generator maintenance schedules. With Commusoft, you can ensure generator upkeep is timely, compliant, and aligned with your SLAs, protecting both customer satisfaction and your recurring revenue.
Full-Service Equipment Management
Track service history, inspections, and component replacements for each generator unit with our Asset Maintenance feature. This connects all data to recurring visits, ensuring uptime and streamlined compliance across all stock.
Integrated Sales and Service
Convert Quotes into Scheduled Jobs, Fast
From site surveys to proposals, our Sales+ and Sales Proposals features help turn quotes into scheduled work in seconds. Build professional, multi-tiered proposals with installation timelines, scope breakdowns, and upsell options. Once approved, convert them directly into an install job.
Empower Your Team in the Field
Equip your engineers with our powerful Field Service Mobile App. With it, they have full access to generator service history and can handle on-site variations or log defects and recommendations to capture new revenue opportunities.
Deliver Proactive Client Communication
Provide the professional experience your clients expect. Our Field Service CRM software can help you automate appointment reminders and send “on our way” alerts. For your contract clients, the self-service customer portal gives them 24/7 access to their service history and invoices.
Stricter Financial Control
Understand True Job Profitability
For long and complex installation projects, knowing your numbers is critical. Our Job Costing feature provides a real-time view of profitability by automatically tracking all labour, from timesheets and all high-value materials to purchase orders, against the project budget.
Manage High-Value Inventory
Take control of your high-value components with our Stock Management feature: track generators, transfer switches, and other critical parts across your warehouse and engineer vans. Ensure you have the right inventory on hand for installations and service calls.
Flexible Invoicing for Projects & Contracts
Our flexible invoicing tools are built for the generator industry. Handle large, multi-stage project invoices as well as automated recurring billing for your ongoing service contracts, ensuring you get paid accurately and on time.
Built for Ambitious Generator Businesses
We May Already Have the Answers to Your Questions.
Can’t find what you’re looking for? Get in touch! sales@commusoft.com
How does Commusoft help manage generator installation jobs?
Our core Jobs product is designed for complex, multi-stage projects. You can break down a large installation into phases, assign tasks, track labour and material costs with Job Costing tools, and monitor progress from start to finish.
Can Commusoft track multiple generator installations across different locations?
Yes. Our Customer Database Software and asset maintenance features are built for multi-site management. You can track every generator asset across all your client locations, each with its own unique service history, all while managing the client relationship centrally.
How can a generator contractor manage a surge from 10 to 400 proposals without losing control?
Managing a surge from 10 to 400 generator proposals requires a structured opportunity pipeline, not rushed on-site quotes. With Commusoft, technicians complete a digital site survey to capture photos, load calculations, and site requirements directly in the field. This data syncs instantly to the office so staff can build tiered, professional proposals. Using opportunity dashboards with custom stages, managers can track every quote, automate the move from โdeposit paidโ to โscheduled job,โ and ensure no opportunity is missed.
What is the most efficient way to maintain oversight on 1,500+ generator maintenance contracts?
The most efficient way to manage 1,500+ generator maintenance contracts is to centralize them in an automated job dashboard with recurring billing. Commusoft lets contractors move high volumes of planned preventative maintenance (PPM) through defined stages, from scheduling to certification. With all customer history and asset data in one place, teams can bulk-schedule annual visits, closely monitor SLAs, and track profitability per contract.
How do generator dealerships prevent administrative bottlenecks during storm-season surges?
Generator dealerships can prevent storm-season bottlenecks by separating the on-site survey from the proposal and payment phases. With Commusoft, field technicians can focus on collecting data via mobile forms, while the office builds and sends digital proposals that customers can accept and pay online. Once a deposit is captured, the opportunity automatically converts into a job, with all photos, parts, and site details already attached, allowing dispatchers to schedule it immediately.
Trusted by 10,000+ Trades Professionals
Commusoft is powering thousands of field service teams and helps boost revenue so they can grow their business!