Start Your Journey

Who are we?

Come and Meet the Founder in this 1-minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.

Global Mission Statement

From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and has a positive impact in the field service software market. Since 2006, we’ve transformed not only our services and offerings but also the business operations of thousands of service companies that rely on our software daily.

Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, comprehensively supporting clients from day one, and always being open and transparent with our community, these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.

Inclusion and Belonging at Commusoft

Our clients come from all walks of life, and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process, and we intend to genuinely drive transformational change when it comes to diversity, inclusion, and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.

Department Mission Statement

The ultimate HR goal at Commusoft is for every employee to leave in a better position than when they started! This means our HR mission is to cultivate a supportive and engaging environment that empowers every Commusoft employee to grow, learn, and develop. We are committed to ensuring that each team member’s journey with us enhances their skills and career, driving a high-performing culture of curiosity. We are a small and specialised team of 3 based across India, UK and US.

We are looking for…

A proactive and independent HR Generalist with 3-5 years of experience to support our People department in both the US and UK. You’ll provide expert guidance across all aspects of the employee lifecycle, ensuring our people practices support business objectives and foster a positive, high-performing workplace.

This is a varied role that combines HR data management, legal compliance, and hands-on HR delivery. You’ll work collaboratively with managers to strengthen capability, improve employee experience, support organisational change, and develop initiatives that enable both our people and our business to thrive.

What you’ll do:

HR Partnership

• Partner with the Group Head of People to understand organisational priorities and translate them into practical people initiatives.

• Provide commercially focused HR advice that supports business performance and long-term growth in both the UK and US.

• Identify workforce challenges and recommend solutions that improve engagement, capability, and retention.

• Partner with the Head of Talent and Senior HR Associate to ensure best HR practices are in place across the organisation.

• Partner with the Finance Department to support payroll, benefits and compensation management.

Performance, Talent & Development

• Support the performance management cycle, helping managers set objectives, provide meaningful feedback, and create development plans.

• Contribute to talent development initiatives that identify, nurture, and retain high-potential employees.

• Create, conduct and manage training sessions on the employee life cycle and HR policies.

• Provide onboarding support for new joiners alongside reporting managers.

Employee Relations & Manager Support

• Provide guidance on employee relations matters, including disciplinary processes, grievances, absence management, and conflict resolution.

• Promote positive employee relations through fair, practical, and legally compliant HR advice.

Organisational Change

• Assist with organisational change programmes, including restructures, TUPE transfers, policy implementation, and other business transformation initiatives.

• Support managers through periods of change by providing practical advice and ensuring clear communication.

• Help embed change successfully while maintaining employee engagement.

HR Data & Administration

• Produce and interpret HR metrics, including headcount, employee turnover, absence, engagement, and other key people indicators.

• Support HR audits, surveys, and reporting activities to ensure compliance and identify areas for improvement.

• Use data and insights to help shape future HR initiatives and decision-making.

• Collaborate with others to manage the HRIS and other HR platforms.

• Support the Head of People and Finance Department in managing UK and US HR policies and procedures to ensure best practices are upheld.

Your skills, behaviours and values:

• 3-5 years of experience in a People or HR Generalist role.

• CIPD Associate Level qualified or currently working towards qualification.

• Sound understanding of UK employment legislation and HR best practice. US legislative knowledge and best practice methods are not a “must” as training is available.

• Experience supporting or delivering people initiatives that contribute to business performance.

• Degree (or equivalent experience) in Human Resources, Business Management, or a related discipline.

• Excellent communication and relationship-building skills with the confidence to influence stakeholders at all levels.

• Strong analytical and problem-solving abilities with a practical, solutions-focused approach.

• Commercial awareness and the ability to align people initiatives with business priorities.

• Highly organised, with excellent attention to detail and the ability to manage multiple priorities.

• Empathetic, approachable, and able to handle sensitive situations with professionalism and discretion.

• Adaptable, resilient, and committed to continuous improvement.

Salary & Benefits:

The base salary is £38,000.

The other elements of your compensation include: 23 days off (increase with tenure) plus the UK bank holidays, £50 monthly gym contribution, pension contribution, a MacBook Air, private health care option, remote working over Christmas and during the summer period, up to 5 days holiday-buy-in-scheme, drinks and snacks provided at our new modern workspace next to Elephant & Castle underground station.

And you’d probably like to know that we have a hybrid working model (8 days a month in the office minimum) but it is an open door so feel free to come in more if you’d like! Please note that for the first month you will be required to come in full-time 8.30am-5.30pm.

Who are we?

Come and Meet the Founder in this 1 minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.

Global Mission Statement:

From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we’ve not only transformed our own services and offerings, but we’ve transformed the business operations of thousands of service companies who rely on our software every day.

Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.

Inclusion and Belonging at Commusoft:

Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.

 NOTE: APPLY ONLY IF YOU HAVE BELOW MENTIONED SKILL SETS

Role Overview

As System Operations Manager, you’ll oversee the health, performance, and scalability of our systems and infrastructure. You’ll work with a team of engineers and collaborate cross-functionally to ensure uptime, security, and operational efficiency across environments.

Key Responsibilities

• Work on system operations across cloud environments (GCP preferred)

• Manage infrastructure provisioning, configuration, and lifecycle

• Oversee monitoring, alerting, and incident response processes

• Drive automation across deployment, scaling, and recovery workflows. Reduce manual runs of typical tasks.

• Collaborate with SREs and DevOps to improve CI/CD pipelines and release reliability

• Write system documentation, runbooks, and compliance protocols

• Ensure security best practices across infrastructure layers

What You Bring

• 6–10 years of experience in system operations, infrastructure, or DevOps roles

• Strong understanding of Linux systems, networking, and cloud architecture

• Hands-on experience with monitoring tools (ELK, Grafana, etc.)

• Proficiency in scripting and automation (Python, Bash, etc.). This is non-negotiable and is a must-have.

• Experience managing container orchestration  tools such as Kubernetes as well as managing services running on Virtual machines.

• Experience with Infrastructure as Code (Terraform, Ansible)

• Strong analytical and troubleshooting skills

Nice to Have

• Experience in SaaS or high-availability environments

• Certifications in cloud technologies or security

Communication & Culture

• Clear communicator with strong documentation habits

• Collaborative mindset with a bias for action and ownership

• Comfortable working in a fast-paced, agile environment

Why Join Us

• Shape the backbone of a global SaaS platform

• Work with passionate engineers and product leaders

• Competitive compensation, flexible work options, and a culture of learning

Come and Meet the Founder in this 1 minute video, where you’ll get a firsthand glimpse into who we are and life here at Commusoft.

Salary & Benefits

The base salary is $60-65,000 plus commissions $15,000+. Monthly commission is completely uncapped!

This role offers a clear and structured pathway for career progression, with a guaranteed promotion to Account Executive after 12 months. You’ll receive ongoing training, mentorship, and hands-on experience to build the skills needed to succeed in a closing role, making this an ideal opportunity for someone looking to accelerate their career in sales within a supportive and high-growth environment.

Other elements of your compensation include: Gym membership contribution – Healthcare, Dental, and Vision insurance – 20 days of PTO + 11 US national holidays – 5 paid sick days – 5-day-holiday-buy-in-scheme – Simple IRA (equivalent to a 401K) – Remote working during Christmas and summer periods – Snacks in the office – Social events – Focus on continuous training and access to conferences.

And you’d probably like to know that we have a hybrid working model (8 days a month in the office) but it is an open door so feel free to come in more if you’d like! Please note that for your first 4 weeks, you will be required to come in full-time 8 am-5 pm. We are based in Fulton Market, Chicago.

Global Mission Statement:

From the side project of an entrepreneurial university student to an award-winning global company, Commusoft continues to evolve and have a positive impact in the field service software market. Since 2006, we’ve not only transformed our own services and offerings, but we’ve transformed the business operations of thousands of service companies who rely on our software every day.

Our dedication to being a positive presence stretches far and wide, underpinning the entire journey that Commusoft employees take our clients on. Starting with making sure we only sell to businesses that can benefit from our solutions, to comprehensively supporting clients from day one, and always being open and transparent with our community – these commitments ensure sustainable growth for our clients and Commusoft alike. And none of it is possible without our hardworking and forward-thinking team.

Inclusion and Belonging at Commusoft:

Our clients come from all walks of life and so do we. We draw upon our talented and diverse team of different cultures, backgrounds, and life experiences to ensure the success of our business. We have a ‘culture-add’ mindset rather than ‘culture-fit’ when it comes to our hiring process and we intend to genuinely drive transformational change when it comes to diversity, inclusion and belonging. If you’re eager to take clients on a journey and help transform field service businesses for the better, you’ll be at home at Commusoft.

What’s the role?

Come and Meet the Head of Sales for an overview of the team and insight into how we sell.

What you’ll do:

• You’ll be responsible for cold calling and general outbound activity across different territories in order to generate sales pipeline.

• You’ll prospect and convert your own outbound leads into quality conversations

• You’ll be responsible for managing inbound leads that are generated by our Marketing team

• You’ll arrange online product demonstrations for our Account Executive team

Your skills, experience and values:

• You have 2+ years of B2B sales experience

• You have proven outreach success with reliable outreach structure, objection handling techniques and the ability to set up next steps

• You are highly money motivated and have a strong work ethic. You are proactive enough to maintain a busy workload

• You have strong CRM organizational skills and can keep track of your leads sensibly and effectively

• You can relate and communicate well with others, by email and over the phone

• You are inquisitive and eager to learn. You value your professional and personal growth